About Us
At Ember & Kindle, we understand the challenges of the current financial crisis and are committed to making home heating more affordable and sustainable. Our "earn and burn" system is designed to help you save money while staying warm. With every purchase, you earn burn credits that reduce the cost of future fuel orders. Plus, when you refer a friend, you earn even more credits on any purchases they make—helping you heat your home for less.
We're here to put savings back into your pocket by offering eco-friendly packaging at low costs, and all the savings we make together go straight into your rewards. The more you save with us, the more rewards you earn!
Based in Nottingham, UK, we offer fast and free delivery to most postcodes across the country, and we are currently trialing free local deliveries on orders over £50. We hope to roll this out nationwide soon. What sets Ember & Kindle apart is our close partnerships with the best wood suppliers and farmers across Britain, allowing us to hand-select only the finest woods for your fires. We keep things simple—think of us as the Uber of wood fuels, delivering just what you need, when you need it, with no hassle.
For those who prefer convenience, our subscription service ensures you never run out of stock. We'll always have your subscription in stock, ready for fast and free delivery. Whether you're heating your home with open fires, stoves, or multi-fuel burners, our products are carefully selected to give you the best performance. Burn smarter, save more with Ember & Kindle.
If you have any questions, please contact us at:
- Email: support@emberkindle.co.uk
- Address: 62 Arnold Road, Basford, NG6 0DZ
The Dream Team
Levi – Founder & Owner
Levi started Ember & Kindle with a simple goal: to make home heating more affordable and sustainable for everyone.
Troy – Operations Manager
Troy keeps everything running smoothly, from managing suppliers to making sure every order is packed, shipped, and delivered on time.
Courtney – Customer Care
Courtney is always on hand to help with any questions or support, making sure every customer has a great experience from order to delivery.
Maya – Marketing & Partnerships
Maya helps spread the word about our Earn and Burn rewards and builds relationships with partners and communities who share our values.
Tyrone – Warehouse & Quality Control
Tyrone carefully checks every order before it leaves the warehouse to ensure you get the best quality firewood every time.